General Health Resources
Please refer to the Training Resources for Licence page for a summary of the licence agreement or class set purchase arrangements.
Contact us for more information on licence agreements for whole qualification products or to obtain a price schedule for class set purchase.
Note that upgrades of units to meet the new Health Training Package is in progress. Additional units are also in production. This will be in the order of most in demand units first . We are dancing as hard as we can, but the tune keeps changing! Dreamweaver has undergone radical changes so I have had to learn it all over again! The BSB units listed below have been contextualised.
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The available products are:
Medical Terminology for health administration
BSBMED301 Interpret and apply medical terminology appropriately
Facilitating client services information
HLTADM003 Facilitate a coordinated approach to client care
Managing billing systems
HLTADM004 Manage health billing and accounting systems
Health practice financial management
BSBFIM501 Manage budgets and financial plans
Facilitating continuous quality improvement
BSBMGT516 Facilitate continuous improvement
Risk management for health practice managers
BSBRSK501 Manage risk
Supporting acute care
HLTAIN002 Provide non-client contact support in an acute care environment
Staff recruitment
BSBHRM506 Manage recruitment, selection and induction processes
Managing quality customer service for health businesses
BSBCUS501 Manage quality customer service
Managing meetings
BSBADM502 Manage meetings
Organising workplace information in health administration
BSBINM301 Organise workplace information
Quality auditing for health administrators
BSBAUD503 Lead a quality audit
Managing people performance
BSBMGT502 Manage people performance
Working in the health industry
CHCCOM005 Communicate and work in health or community services
Working with diversity in health services
CHVDIV001 Work with diverse people
Ethics and law for practice managers
CHCLEG003 Manage legal and ethical compliance
Professional practice
CHCPRP003 Reflect and improve upon professional practice
Networks and referrals
CHCPRP005 Engage with health professionals and the health system
Medical reception (cluster)
BSBMED302 Prepare and process medical accounts
BSBMED303 Maintain patient records
BSBMED304 Assist in controlling stocks and supplies
Research and reflect on professional practice (cluster)
CHCPOL003 Research and apply evidence to practice
CHCPRP003 Reflect and improve upon professional practice
Working in the health industry
CHCCOM005 Communicate and work in health or community services
WHS and Infection control
Implementing infection control policies and procedures
HLTINF003 Implement and monitor infection prevention and control policy and procedures
Infection control
HLTINF001 Comply with infection prevention and control policies and procedures
Managing Infection Control
HLTINF004 Manage the prevention and control of infectiion
Skin penetration infection control
HLTINF005 Maintain infection prevention for skin penetration treatments
Safety in the health workplace
HLTWHS001 Participate in workplace health and safety
Manage work health and safety
HLTWHS004 Manage work health and safety
Manage WHS and Infection Control (cluster)
HLTINF004 Manage the prevention and control of infectiion
HLTWHS004 Manage work health and safety
Manual handling
HLTWHS005 Conduct manual tasks safely
Coming shortly
Ethics and law for health administration
CHCLEG001 Work legally and ethically
Customer service in health administration
BSBCUS301 Deliver and monitor a service to customers
Responding to behaviors of concern
CHCCCS020 Respond effectively to behaviours of concern
Contributing to innovative practices
Contribute to workplace Innovation
HLT52012 Diploma of Practice Management (Click Here):
The superceded units have now been moved to their own page here.
New Products:
Bolt-ons designed to plug gaps in critical evidence and workshop resources for Prioritising Patients now have their own page here.
Older General Health and Pathology (Click Here):
These have now been moved to their own page here and are also in process of being upgraded
Last updated; March 4 2018