HBO-001

Sustainability
This is designed to ‘fill the gap’ where units do not address sustainability.  It is aligned with BSBSUS201A but can be augmented with a staff supervision assignment to meet the needs of higher level units.

HWO-001

Prioritising patients:  a workshop for non-medical staff (Facilitator Copy)
Receptionists, administrative staff and other non medical or nursing staff have to make decisions on appropriate actions to take when people with urgent health needs request appointments, especially in peak periods.  This workshop is designed to help them make choices and also to deal with difficult situations. 

The resource contains:
Facilitator guide
Workshop Learner Guide
Activity Book
PowerPoints
Flip chart
Answer sheet for activities

Prioritising patients:  a workshop for non-medical staff
Participant resources

Receptionists, administrative staff and other non medical or nursing staff have to make decisions on appropriate actions to take when people with urgent health needs request appointments, especially in peak periods.  This workshop is designed to help them make choices and also to deal with difficult situations.  The resource contains:
CD:  PowerPoints, Additional reading
Workshop learner guide
Activity Book

HWO-002

How your body works
Adding this learner guide and assessment manual to the workshop materials, students will be able to gain a Statement of Attainment in HLTAP301B.  The trainer copy comes with model answers.

HWO-003

Flip chart (36 pages A5, full colour)